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customer service

Customer Service [2009-08-11]

Professional technical service consulting , Comprehensive solution in training with high effectively aftermarket service

· BIY company will provide training in the place of Nanjing, and it will take a week-long technology training to the customers.
· BIY company also provide training in customer’s company, and it also will take 7-10 days. And during training time, customers will make prepare every tools as we info customer before.  the Completed technical training will include machinery principle , electronic principle ,and software method .
· Provides the equipment to install the debugging, 12 months (or 2000 hours) the nature guarantees the time
· To be responsible to service life-long, guaranteed the spare parts long-term supply, the solution customer extra worries
· Service network track telephone pays a return visit, the customer visits, by the many kinds of way prompt solution customer actual problem
· to update the new product and the new technology, enjoys the especially superior price to promote
· the regular hold earth water knife user roundtable and the product application technology meeting, promotes the product compatibility and the application level together enhances 

 

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